Crisis leadership
The First 60 Minutes: What Executives Must Establish Before They Speak
Speed matters, but unmanaged speed creates contradiction, speculation, and avoidable exposure.
Read the briefing →Crisis communication insights
Research-informed guidance for leaders communicating under pressure.
These briefings connect crisis communication practice with organizational behavior, public administration, media dynamics, and operational leadership. They are written to improve decisions and communication before, during, and after a crisis.
Preparedness
A Crisis Plan Is Not the Same as Crisis Readiness
A plan records intentions. Readiness is the demonstrated ability to make and execute decisions under pressure.
Read the briefing →Research and practice
Leading When Public Pressure Becomes Moral Panic
Intense concern can compress decision time and transform complex operational questions into demands for immediate symbolic action.
Read the briefing →Areas of inquiry
Crisis communication is an organizational discipline.
Fact verificationDecision authorityStakeholder communicationMedia pressurePublic legitimacyTrust recovery